000 00372nam a2200157Ia 4500
008 210122s9999 xx 000 0 und d
020 _a9788174466723
100 _aGopal R
942 _cBK
245 _aBPO KPO Management
260 _b"Excel Books, New Delhi"
_c2008
082 _a658.04
_bGOP/MAN
300 _a356
546 _aENGLISH
700 _aManjrekar Pradip
999 _c29063
_d29063