000 00342nam a2200145Ia 4500
008 210122s9999 xx 000 0 und d
020 _a8176495212
100 _aBatten Joe
942 _cBK
245 _aBuilding A Total Quality Culture
260 _b"Viva, New Delhi"
_c2004
082 _a658.562
_bBAT
300 _a88
546 _aENGLISH
999 _c28683
_d28683