000 | 00618nam a2200229Ia 4500 | ||
---|---|---|---|
008 | 210122s9999 xx 000 0 und d | ||
020 | _a9788177226225 | ||
100 | _aKumar Alok | ||
530 | _d2016-07-30 | ||
650 | _aCustomer Relationship Management | ||
654 | _a Cases | ||
654 | _a Consumer Research | ||
654 | _a Technology and Customer Relationship | ||
654 | _aCRM Measurements | ||
942 | _cBK | ||
245 | _aCustomer Relationship Management | ||
260 |
_aNew Delhi _bBiztantra _c2015 |
||
082 |
_a658.812 _bKUM/SIN |
||
300 | _a350 | ||
546 | _aENGLISH | ||
700 |
_aSharma Rakesh _aSinha Chhabi |
||
999 |
_c27476 _d27476 |