000 00342nam a2200145Ia 4500
008 210122s9999 xx 000 0 und d
020 _a8189410105
100 _aIcmar
942 _cBK
245 _aCase Studies In Services Marketing
260 _b"ICFAI, Hyderabad"
_c2005
082 _a658.8342
_bICM
300 _a225
546 _aENGLISH
999 _c27219
_d27219