| 000 | 00400nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a9812530541 | ||
| 100 | _aZikmund William G | ||
| 942 | _cBK | ||
| 245 | _aCustomer Relationship Management | ||
| 260 |
_b"Wiley, Singapore" _c2003 |
||
| 082 |
_a658.812 _bZIK/MCL |
||
| 300 | _a179 | ||
| 546 | _aENGLISH | ||
| 700 |
_aGilbert Faye _aMcleod Raymond |
||
| 999 |
_c27040 _d27040 |
||