| 000 | 00364nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a0761932550 | ||
| 100 | _aBalachandran S | ||
| 250 | _a2nd Ed. | ||
| 942 | _cBK | ||
| 245 | _aCostumer Driven Services Management | ||
| 260 |
_b"Response Books, New Delhi" _c2004 |
||
| 082 |
_a658.812 _bBAL |
||
| 546 | _aENGLISH | ||
| 999 |
_c26682 _d26682 |
||