| 000 | 00363nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a0070590575 | ||
| 100 | _aGreenberg Paul | ||
| 250 | _a3rd Ed. | ||
| 942 | _cBK | ||
| 245 | _aCustumer Relationship Management | ||
| 260 |
_b"Tata McGraw-Hill, New Delhi" _c2005 |
||
| 082 |
_a658.812 _bGRE |
||
| 546 | _aENGLISH | ||
| 999 |
_c25789 _d25789 |
||