| 000 | 00354nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a1862504849 | ||
| 100 | _aIve Josephine | ||
| 942 | _cBK | ||
| 245 | _aAchieving Excellence In Guest Service | ||
| 260 |
_b"Hospitality Press Pty Ltd, Australia" _c2000 |
||
| 082 |
_a647.2071 _bIVE |
||
| 546 | _aENGLISH | ||
| 999 |
_c25516 _d25516 |
||