000 | 00403nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 210122s9999 xx 000 0 und d | ||
100 | _aFjermestad Jerry | ||
250 | _aUS Ed. | ||
942 | _cBK | ||
245 | _aElectronic Customer Relationship Management | ||
260 |
_b"Prentice-hall, New Delhi" _c2006 |
||
082 |
_a658.812 _bFJE/ROM |
||
300 | _a210 | ||
546 | _aENGLISH | ||
700 | _aRomano Nicholas C | ||
999 |
_c25436 _d25436 |