000 00328nam a2200133Ia 4500
008 210122s9999 xx 000 0 und d
020 _a9812406174
100 _aIsmail Ahmed
942 _cBK
245 _aFront Office Operations And Management
260 _bThomson Learning
_c2002
082 _a658.5
_bISM
546 _aENGLISH
999 _c25323
_d25323