| 000 | 00585nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a9781292089959 | ||
| 100 | _aWirtz Jochen | ||
| 250 | _a3rd Ed. | ||
| 530 | _d2019-11-02 | ||
| 654 | _a Customer Interface | ||
| 654 | _a Products and Customers | ||
| 654 | _a Service Excellence | ||
| 654 | _aServices Markets | ||
| 942 | _cBK | ||
| 245 | _aEssentials of Services Marketing | ||
| 260 |
_bPearson Education _c2018 |
||
| 082 |
_a658.8 _bWIR/LOV |
||
| 300 | _a670 | ||
| 546 | _aENGLISH | ||
| 700 | _aLovelock Christopher | ||
| 999 |
_c24962 _d24962 |
||