| 000 | 00375nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a1578516994 | ||
| 100 | _aHarvard Business School Press | ||
| 942 | _cBK | ||
| 245 | _aHarvard Business Review On Customer Relationship Management | ||
| 260 |
_bHarvard Business School _c2001 |
||
| 082 |
_a658.812 _bHAR |
||
| 546 | _aENGLISH | ||
| 999 |
_c24715 _d24715 |
||