| 000 | 00547nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 210120s9999 xx 000 0 und d | ||
| 020 | _a9788172236243 | ||
| 100 | _aBlanchard Ken | ||
| 650 | _aMarketing Management | ||
| 654 | _aCustomer Relations | ||
| 654 | _aCustomer Services | ||
| 654 | _aCustomer Services Management | ||
| 942 | _cBK | ||
| 245 | _aCustomer Mania | ||
| 260 |
_aNoida _bHarper Collins Publishers India _c2009 |
||
| 082 |
_a658.812 _bBLA/BAL |
||
| 300 | _a194 | ||
| 546 | _aENGLISH | ||
| 700 |
_aBallard Jim _afinch Fred |
||
| 999 |
_c23286 _d23286 |
||