000 00362nam a2200121Ia 4500
942 _cPR
100 _aAntony Ajju, Vaishampayan Sakshi
245 _aBusiness Process Mapping And Formulation Of Standard Operating Procedure
260 _bSt. Francis Institute of Management and Research, Mumbai
_c2008
300 _a129
546 _aENGLISH
700 _aSanchis Ej
999 _c14854
_d14854