000 00426nam a2200133Ia 4500
942 _cPR
650 _aMAR
100 _aThomas Stanley
245 _aComparative Study on Customer Satisfaction For The Check In Process At ITC Maratha - Luxury Collection,Mumbai And The Leela Kempinski
260 _bSt. Francis Institute of Management and Research, Mumbai
_c2011
300 _a65
546 _aENGLISH
700 _aFrancis P S
999 _c14562
_d14562