000 00342nam a2200121Ia 4500
942 _cPR
650 _aOPS
100 _aApte Aditi
245 _aBenchmarking of Service Standards of Shopper's Stop,Mumbai With Competition Stores
260 _bSt. Francis Institute of Management and Research, Mumbai
_c2011
300 _a24
546 _aENGLISH
999 _c14194
_d14194