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1.	Image from Amazon.com	Customer Mania by Blanchard Ken Ballard Jim finch Fred Publication details: Noida Harper Collins Publishers India 2009 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.812 BLA/BAL. Place hold
2.	Image from Amazon.com	Marketing and Services Management by Rekha M P Nagaraju V A Vibha V Publication details: Mumbai Himalaya Publishing House 2017 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8 REK/VIB. Place hold
3.	Image from Amazon.com	Services Management by Menezes Cynthia Khizerulla Mohammad Rao Sunil B Sreekanthaswamy Nikitha Publication details: New Delhi Vision Book House 2017 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8 MEN/RAO. Place hold
4.		Financial Services Management by Abhyankar Dipak Series: ; Vipuls Banking and Insurance Series Edition: 7th Ed. Publication details: Mumbai Vipul Prakashan Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.15 ABH. Place hold

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