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1.	Image from Amazon.com	Service Marketing by Lovelock Christopher Chatterjee Jayanta Wirtz Jochen Edition: 6th ed . Publication details: Pearosn Education, New Delhi 2010 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8. Place hold
2.	Image from Amazon.com	Service Marketing Concepts Applications and Cases by Rampal M. K Gupta S. L Publication details: New Delhi Himalaya Publishing House 2007 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8 RAM/GUP. Place hold
3.	Image from Amazon.com	Digital Services Marketing Vol 1 by Ravi Shankar Publication details: Jaipur Corner Stone Press 2022 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.802/SHA. Place hold

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