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	1.	Image from Amazon.com	Customer Relationship Management by Singh Sita Ram Publication details: New Delhi A. P. H. Publishing Corporation 2016 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.812 SIN. Place hold
	2.	Image from Amazon.com	Customer Relationship Management by Kumar Alok Sharma Rakesh Sinha Chhabi Publication details: New Delhi Biztantra 2015 Availability: Items available for loan: St. Francis Institute of Management and Research (3)Call number: 658.812 KUM/SIN, ... Place hold
	3.	Image from Amazon.com	Google Analytics by Cutroni Justin Publication details: "Shroff Publisher & Distributors Pvt. Ltd, Mumbai" 2019 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 006.312 CUT. Place hold
	4.	Image from Amazon.com	Customer Relationship Management Emerging Concepts Tools and Applications by Jagdish N. Sheth Atul Parvatiyar G. Shainesh Publication details: New Delhi McGraw Hill Education India Pvt. Ltd. 2019 Availability: Items available for loan: St. Francis Institute of Management and Research (3)Call number: 658.812/SHE/PAR, ... Place hold
	5.		CRM An Indian Perspective for Start-Ups Neel Pavankumar Sheth Publication details: Mumbai SFIMAR WIN/2023 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2023/FIN-GEN/PR5436. Place hold
	6.		CRM Tool for Micro Contractors from Home Renovation Industry Chaitanya Anvekar Publication details: Mumbai SFIMAR MMM/2023 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: MMM/2023/MAR/PT0461. Place hold
	7.		Study in CRM in Media Company Omkar Vilas Vichare Publication details: Mumbai SFIMAR SUM/2023 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: SUM/2023/MAR/PG1370. Place hold
	8.		Customer Relationship Management (CRM) Saniya Hilary Dmello Publication details: Mumbai SFIMAR SUM/2024 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: SUM/2024/FIN/PR6376. Place hold