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	1.		Employee Motivation in the BPO Industry by JOYLINE MICHAEL CASTELINO (SFMMS1618-0040) Publication details: St. Francis Institute of Management and Research, Mumbai WIN/2018 Availability: Items available for loan: (1). Place hold
	2.		Business Process Outsourcing by NIKEETA ASHOK KOLTE (SFMMS1618-0063) Publication details: St. Francis Institute of Management and Research, Mumbai WIN/2018 Availability: Items available for loan: (1). Place hold
	3.	Image from Amazon.com	Comdex Call Center BPO by Gupta Vikas Publication details: Dreamlech Press, New Delhi 2008 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 384.6 GUP. Place hold
	4.		Demystifying Outsourcing 2017-06-06 Availability: Items available for loan: St. Francis Institute of Management and Research (1). Place hold
	5.	Image from Amazon.com	International Business by Jaiswal Bimal Publication details: Mumbai Himalaya Publishing House 2017 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 338.88 JAI. Place hold
	6.		Work from Home Mode during Pandemic Lockdown with Respect to BPO Industry Publication details: Mumbai SFIMAR WIN/2021 Availability: Items available for reference: St. Francis Institute of Management and Research: Not for Issue (1)Call number: WIN/2021/MAR-SPE/PG0985.
	7.		BPO Tejaswani Dabade Publication details: Mumbai SFIMAR WIN/2022 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2022/HRM-GEN/PR4893. Place hold
	8.		Rewards and Recognition in BPO Sameer G. Suvarna Publication details: Mumbai SFIMAR WIN/2020 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2020/MAR-GEN/PR5872. Place hold
	9.		Rewards and Recognition in BPO Sameer G. Suvarna Publication details: Mumbai SFIMAR WIN/2020 Availability: No items available.
	10.		Rewards and Recognition in BPO Sameer G. Suvarna Publication details: Mumbai SFIMAR WIN/2020 Availability: No items available.