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	1.	Image from Amazon.com	Ultimate Question by Reichheld Fred Publication details: Boston Harvard Business School Press 2006 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.1554. Place hold
	2.	Image from Amazon.com	Advertising and Sales Management in 21st Century by Joshi Dilip B 2018-12-10 Availability: Items available for loan: St. Francis Institute of Management and Research (1). Place hold
	3.		Consumer Satisfaction Towards Solued Store Product Wilbun Pereira Publication details: Mumbai SFIMAR WIN/2022 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2022/FIN-GEN/PR4737. Place hold
	4.		Consumer Satisfaction towards Starbucks in Maharashtra Region Clavin Viegas Publication details: Mumbai SFIMAR WIN/2022 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2022/MAR-SPE/PR4916. Place hold
	5.		Study on understanding Consumer Satisfaction From Online Shopping Pradeep Raja Nadar Publication details: Mumbai SFIMAR WIN/2024 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2024/FIN-GEN/PG1414. Place hold
	6.		Digital Transformation of Banking Services and Consumer Satisfaction towards E-Banking in Mumbai Chris Thomas Kunnamkada Publication details: Mumbai SFIMAR WIN/2024 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2024/FIN-GEN/PR5955. Place hold
	7.		Consumer Satisfaction with HDFC Bank Services in Mumbai Western Suburbs Mayur Mhatre Publication details: Mumbai SFIMAR WIN/2024 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2024/MAR-GEN/PR6162. Place hold