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1.	Image from Amazon.com	Chief Customer Officer 2.0 by Bliss Jeanne Publication details: "Wiley India Pvt. Ltd., New Delhi" 2016 Availability: Items available for reference: St. Francis Institute of Management and Research: Not for Issue (1)Call number: 658.4092 BLI.
2.		Employability of Mangement Graduates from Tier 2 and Tier 3 Institutions Examining the options for improvement by G P Sudhakar Soumya Prakash B S Publication details: Hyderabad Association of Indian Management Schools January 2021 In: Association of Indian Management Schools Availability: Items available for loan: St. Francis Institute of Management and Research (1). Place hold
3.	Image from Amazon.com	ASTD Reference Guide to Prrofessional Human Resource Development Roles and Competencies by Rothwell William J Sredl Henry J Edition: Vol. 2, 2nd Ed. Publication details: Massachusetts HRD Press 1992 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.3124 ROT/SRE. Place hold
4.	Image from Amazon.com	HRD Audit by T V Rao Publication details: Delhi Sage Publications 2014 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.3125/RAO. Place hold
5.	Image from Amazon.com	HRD Audit by T V Rao Publication details: Delhi Sage Publications 2014 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.3125/RAO. Place hold

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