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H B Of Total Quality Management by
Publication details: Jaico Publishing 2002
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.56 MOH/LAK.

2.
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Handbook Of Total Quality Management by
Edition: 4th Ed.
Publication details: "Jaico Publishing, Mumbai" 2004
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.56 LAK/MOH.

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TQM In Service Sector by
Publication details: JAICO Publishing 2002
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.4 MOH/LAK.