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1.
Analysis of Claim Settlement Process and Satisfaction Level of the Customers and Comparative Analysis of Claim Settlement Ratios of Life Insurance Players by
Publication details: St. Francis Institute of Management and Research, Mumbai 2012
Availability: Items available for loan: (1)Call number: SUM/2012/FIN/PR1588.

2.
Performance Evaluation of Scheduled Commercial Banks in India by
Publication details: St. Francis Institute of Management and Research, Mumbai 2013
Availability: Items available for loan: (1)Call number: WIN/2013/FIN/PR1698.