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The Power Of Ultimate Six Sigma by
Edition: 1st Ed.
Publication details: "JAICO Publishing House, Mumbai" 2007
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 BHO.

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The Customer Loyalty Audit by
Publication details: "Book Land International Pvt. Ltd., Mumbai"
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.834 BHO.

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3.
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World Class Reliability by
Publication details: "Macmillan Publishers India Limited, New Delhi" 2009
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 620.00452 BHO/BHO.

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