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1.	Image from Amazon.com	Total Quality Management by Besterfield Dale H Besterfield Glen H Besterfield-michna Carol Edition: 3rd Ed. Publication details: Prentice-Hall of India 2005 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 BES. Place hold
2.	Image from Amazon.com	Total Quality Management by Besterfield Dale H Besterfield Carol Edition: 3rd Ed. Publication details: "Pearson, Delhi" 2012 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 BES/BES. Place hold
3.	Image from Amazon.com	Total Quality Management by Dale H Besterfield Besterfield Carol Besterfield-michna Glen H Edition: 2nd Ed. Publication details: Pearson Education Asia 2001 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 DAL/CAR. Place hold
4.	Image from Amazon.com	Total Quality Management by Besterfield Dale H Besterfield-michna Carol Besterfield-Sacre Mary Edition: 4th Ed. Publication details: Delhi Pearson Education 2016 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 BES/BES. Place hold

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