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	1.	Image from Amazon.com	Principles of Management by Choudhry Omvir Singh Prakash Publication details: New Age International(P) Limited Publishers, New Delhi 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658. Place hold
	2.	Image from Amazon.com	Six Sigma For The New Millenium by Pries Kim H Publication details: New Age International(P) Limited Publishers, New Delhi 2010 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562. Place hold
	3.	Image from Amazon.com	Measuring Customer Satisfaction And Loyalty by Hayes Bob E Edition: 3rd ed. Publication details: New Age International(P) Limited Publishers, New Delhi 2010 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8343. Place hold
	4.	Image from Amazon.com	Analysis of Customer Satisfaction Data by Allen Derek Rao T. R Publication details: New Age International(P) Limited Publishers, New Delhi 2010 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8343 ALL/RAO. Place hold
	5.	Image from Amazon.com	Business Communication by Bisen Vikram Priya Publication details: "New Age International (P) Limited Publishers, New Delhi" 2009 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.45 BIS/PRI. Place hold
	6.	Image from Amazon.com	Modern Theory of Public Finance by Jha Raghbendra Publication details: "New Age International(P) Limited Publishers, New Delhi" 2009 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 336 JHA. Place hold