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41.
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Quality Beyond Six Sigma by
Publication details: Oxford Butterworth-Heinemann 2006
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.862 BAS/WRI.

42.
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Managing the Test People Guide to Practical Technical Management by
Publication details: Mumbai Shroff Publishers and Distributors Pvt. Ltd. 2007
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 620.0068 MCK.

43.
Seven Magnificent Simple Quick and Cost Effective Tools For Continuous Improvement by
Publication details: New Delhi New Age International Pvt. Ltd. 2005
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.862 NAN.

44.
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Service Marketing Concepts Applications and Cases by
Publication details: New Delhi Himalaya Publishing House 2007
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8 RAM/GUP.

45.
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Operations and Supply Chain Management by
Publication details: New Delhi Excel Books 2014
Availability: Items available for loan: St. Francis Institute of Management and Research (2)Call number: 658.5 KAC, ...

46.
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100 Great Personal Impact Ideas by
Publication details: Mumbai Embassy Book Distrubutors 2013
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.4022/SHA .

47.
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Corporate Governance Value & Ethics by
Publication details: New Delhi Taxmann Publication 2022
Availability: Items available for loan: St. Francis Institute of Management and Research (2)Call number: 658.4/VAI/RAJ, ...

48.
Study of Customer satisfaction towards Service Quality of the Banking Sector Naomi Cerejo
Publication details: Mumbai SFIMAR WIN/2023
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2023/FIN-GEN/PG1261.

49.
Study of Retail Service Quality in Retail Stores with special Reference to the Mumbai District Ajay Yadav
Publication details: Mumbai SFIMAR WIN/2023
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2023/MAR-SPE/PG1272.

50.
Study on the Impact of Product Quality on Customer Satisfaction and Loyalty Akshay Kadu
Publication details: Mumbai SFIMAR WIN/2023
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2023/MAR-SPE/PR5691.

51.
Chatbot Service quality in Banking Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value by
Publication details: New Delhi Associated Management Consultant 2024
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

52.
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Essentials Guide to Operations Management Concept and Case notes Concept and Case notes by
Edition: 2nd Ed.
Publication details: London Routledge 2023
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.5/BAM.

53.
Factors Affecting The Quality Of Hire Vanessa Vilas Figer
Publication details: Mumbai SFIMAR SUM/2024
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: SUM/2024/HRM/PR6499.

54.
Perception Of Community On The Quality Of Education Provided Under Sarva Shiksha Abhiyan Shruti Daine
Publication details: Mumbai SFIMAR WIN/2025
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2025/FIN-SOC/PR6525.

55.
Quality Of Health Services Provided By BMC In Borivali District Ritik Singh
Publication details: Mumbai SFIMAR WIN/2025
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2025/FIN-SOC/PR6690.

56.
Study on total quality management practices in the indian aviation industry Stanshio Stephen Roy
Publication details: Mumbai SFIMAR WIN/2025
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2025/OPS-GEN/PR6880.

57.
Perception regarding Service Quality in the FMCG Sector Nitin Billava
Publication details: Mumbai SFIMAR WIN/2025
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2025/MAR-GEN/PR6915.

58.
Challenges and Opportunities of Total Quality Management in Businesses Aaron Pereira
Publication details: Mumbai SFIMAR WIN/2025
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2025/FIN-SPE/PG1622.