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	21.	Image from Amazon.com	Attitude by McKnight Wil Chapman Elwood N Edition: 5th Ed. Publication details: "Viva Books Pvt Ltd, New Delhi" 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.4094 MCK/CHA. Place hold
	22.	Image from Amazon.com	Handling Difficult People and Situations by Conlow Rick Watsabaugh Doug Publication details: "Viva Books Pvt Ltd, New Delhi" 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.409 CON/WAT. Place hold
	23.	Image from Amazon.com	Better Business Writing by Brock Susan L Edition: 5th Ed. Publication details: "Viva Books Pvt Ltd, New Delhi" 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.453 BRO. Place hold
	24.	Image from Amazon.com	Becoming a Successful Supervisor by Conlow Rick Watsabaugh Doug Publication details: "Viva Books Pvt Ltd, New Delhi" 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.302 CON/WAT. Place hold
	25.	Image from Amazon.com	Achieving Supervisory Excellence by Conlow Rick Watsabaugh Doug Publication details: "Viva Books Pvt Ltd, New Delhi" 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.4092 CON/WAT. Place hold
	26.	Image from Amazon.com	Email Management by Flynn Nancy Edition: 2nd Ed. Publication details: "Viva Books Pvt Ltd, New Delhi" 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 4.692 FLY. Place hold
	27.	Image from Amazon.com	50 One - Minute Tips To Better Communication ; A Wealth Of Business Communication Ideas by Bozek Phillip E Edition: 1st Ed. Publication details: "Viva Books Pvt Ltd, New Delhi" 2004 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.45 BOZ. Place hold
	28.	Image from Amazon.com	Business of Listening by Romero Diane Bonet Edition: 4th Ed. Publication details: "Viva Books Pvt. Ltd., New Delhi" 2011 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.45 ROM. Place hold
	29.	Image from Amazon.com	Business Maths by BPP Learning Media Publication details: "Viva Books Pvt. Ltd., New Delhi" 2009 Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 519 BPP. Place hold