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21.
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Strategic Customer Management by
Publication details: "Cambridge University Press, New Delhi" 2013
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.812 PAY/FRO.

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22.
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Managing Change Enquiry and Action by
Publication details: "Cambridge University Press, New Delhi" 2012
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.406 BEE/MAC.

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23.
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Trade Marks and Brands by
Publication details: "Cambridge University Press, New Delhi" 2010
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 346.04 BEN/DAV.

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