Dcunha Cleopatra <br/><br/>
Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability 

 -  St. Francis Institute of Management and Research, Mumbai  2012 
 - 35 
<br/><br/><br/>ENGLISH 
<br/><br/><label>Subjects--Topical Terms: </label><br/>FIN
<br/><br/><label>Dewey Class. No.: </label>WIN/2012/FIN/PR1459