TY  - BOOK
AU  - Parupudi Shalini
AU  - Rodrigues Kiran
TI  - Application of Six Sigma in Service Quality of Sutherland Global Services
U1  - WIN/2013/FIN/PG0176 
PY  - 2013///
CY  - Mumbai
PB  - St Francis Institute of Management and Research, Mumbai
KW  - FIN
ER  -