TY  - GEN
AU  - McManus John
AU  - Winroth Mats
AU  - Angelis Jannis
TI  - Service Operations Management: Strategic Perspective
SN  - 9789356403321
U1  - 658.5 
PY  - 2023///
CY  - New Delhi
PB  - Bloomsbury Publishing India Pvt. Ltd.
ER  -