Marketing is Business
- New delhi Business world Media Pvt Ltd 2023
- Vol 42 Issue 24 Pg 70-73
The marketing landscape is rapidly changing due to technological advancements, shifting consumer expectations, and global events like the pandemic and war in Europe. Despite the rise of artificial intelligence, 73% of Indian marketers believe in human creativity, highlighting the importance of adaptability, creativity, and a customer-centric approach in the ever-evolving world of marketing. Today's customers value more than just digital experiences, and a combination of collection, care, and convenience is crucial for attracting and retaining customers. Experience-driven marketing is also essential, with 87% of marketers agreeing that brands are constructed through experiences. Over 80% of marketers agree that technologies like live streaming blur the lines between content and commerce, and 58% focus on infusing moments of joy into their campaigns. Effective marketing is crucial for sustainable growth, with customer-centric values, pricing power, brand resilience, repeat purchases, cost efficiencies, profits, partnerships, and shared objectives in business interactions.