TY  - BOOK
AU  - Gustafsson Anders
TI  - Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
SN  - 9788126509386
PY  - 2006///
CY  - New Delhi
PB  - Wiley India Pvt. Ltd.
KW  - Economics
KW  - Service Industries
KW  - Customer Services
KW  - Competition
KW  - Strategic Planning
ER  -