Gustafsson Anders <br/><br/>
Competing in a Service Economy  How to Create a Competitive Advantage Through Service Development and Innovation 

 - New Delhi  Wiley India Pvt. Ltd.  2006 
 - 190  Paperback 
<br/><br/><label>ISBN: </label>9788126509386 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Economics
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Service Industries<br/>Customer Services<br/>Competition<br/>Strategic Planning