Navjit Singh <br/><br/>
Transition of E-service Quality Dimensions from Diverse Business Setttings to E-Learning : A Review From Learners Perspective 

 - New Delhi  Associated Management (P) Ltd  July 2022 
 - Vol 52 Issue No 7 July 2022 Pg 8-23 
<br/><br/> The purpose of this article was to review the existing literature on dimensions of electronic service quality with a focus on the E-learning context. The study aimed to establish the dimensions of e-learning service quality applicable to e- learning in developing countries from the learner's perspective. The research learner's perspective. The research implication is that it will help to evaluate online service quality in the virtual learning environment. this study will benefit academic, researchers, application developers, educators and policymakers.  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic service quality 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>E-learning <br/>Online Education