Social Media as an Effective Marketing Tool An Empirical Study
- New Delhi Associated Management Consultants Pvt. Ltd. July 2018
- Vol. 48, Issues 07, July, 2018, Pages 36 - 49
Social media has introduced a unique aspect to marketing strategy, where once companies dictated what was said about their brands to a passive audience, consumers have become the creators and distributors of these messages. Designing communication for social media is a different ball game with increasing awareness and impatient audience, rising competition, and cost. This study confirmed the mediating role of impression management in electronic word-of-mouth and social media on branding of management institutes.
Marketing
Social Media Management Institutes Branding Electronic word-of -mouth Social Image