Passi Delia <br/><br/>
Winning The Toughest Customer 

 -  "Kaplan, Chicago"  2006 
 - 155 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>1419535544 
<br/><br/><label>Dewey Class. No.: </label>658.8343  / PAS/ARO