George Stephen <br/><br/>
Total Quality Management 

 -  "John Wiley & Sons, New York"  1998 
 - 254 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>0471191744 
<br/><br/><label>Dewey Class. No.: </label>658.562  / GEO/WEI