TY - BOOK AU - Menezes Cynthia AU - Khizerulla Mohammad TI - Services Management SN - 9789352991013 U1 - 658.8 PY - 2017/// CY - New Delhi PB - Vision Book House KW - Service Management KW - Banking and Insurance Services KW - Finance and Marketing Services KW - Healthcare and Educational Services KW - Tourism and Travel Services KW - Services Management N1 - 2018-10-25 ER -