Jeffries David <br/><br/>
Total Quality 

 -  "Crest Publishing House, New Delhi"  2005 
 - 145 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>8124205175 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / JEF/EVA