Bacal Robert <br/><br/>
Prefect Phrases For Customer Service 

 -  "Tata McGraw-Hill, New Delhi"  2005 
 - 222 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>0070601003 
<br/><br/><label>Dewey Class. No.: </label>658.812  / BAC