Jain N C <br/><br/>
Service Marketing 

 - 2nd Ed. 
 -  "A.I.T.B.S Publishers And Distributors, New  Delhi"  2009 
 - 479 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>9788174733426 
<br/><br/><label>Dewey Class. No.: </label>658.8  / JAI/SAA