Durkin Dianne M <br/><br/>
Loyalty Advantage 

 -  "American Management Association, New York"  2005 
 - 229 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>0814408176 
<br/><br/><label>Dewey Class. No.: </label>658.314  / DUR