Gopal R <br/><br/>
BPO KPO Management 

 -  "Excel Books, New Delhi"  2008 
 - 356 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>9788174466723 
<br/><br/><label>Dewey Class. No.: </label>658.04  / GOP/MAN