Verma  Naresh <br/><br/>
Business Process Management 

 -  "Global India Publication Pvt. Ltd, New Delhi"  2009 
 - 311 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>9788190794176 
<br/><br/><label>Dewey Class. No.: </label>658.114  / VER