Conlow Rick <br/><br/>
Handling Difficult People and Situations 

 -  "Viva Books Pvt Ltd, New Delhi"  2011 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>9788130918204 
<br/><br/><label>Dewey Class. No.: </label>658.409  / CON/WAT