Zikmund William G <br/><br/>
Customer Relationship Management 

 -  "Wiley, Singapore"  2003 
 - 179 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>9812530541 
<br/><br/><label>Dewey Class. No.: </label>658.812  / ZIK/MCL