Icmar <br/><br/>
Case Studies In Customer Relationship Management 

 -  "ICFAI, Hyderabad"  2005 
 - 122 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>8189410083 
<br/><br/><label>Dewey Class. No.: </label>658.812  / ICM